Strategy & Operations | Logic20/20

Strategy & Operations

Be different by doing differently.We empower you with strategic changes that set you apart and move you forward.

With the right people and processes, you can overcome any obstacle. No matter the challenge—growing pains, a lack of direction, or outdated systems—we tailor a business strategy that gives you a plan you can rely on. We modernize operations and simplify workflows so that you’re agile and resilient.


No matter your task—or your competition—you’ll have what you need to make an impact.


Corporate & Business Strategy

Get the most out of your planning. We help you evaluate your vision, then guide you through each step required to make it a reality.

Business Process Optimization

We design end-to-end processes that streamline your operations and optimize your productivity, cycle times, and quality of delivery.

Organizational Transformation

Improve performance with a reinvigorated business model. We implement your strategic vision at every level of your organization, making progress a reality.

Product Strategy & Operations

With a clear vision in hand, we align your teams to deliver products on time and above expectations.

Project Management

We understand your project priorities, dependencies, and stakeholder needs, then deliver results with harmony and simplicity.

PMO Design & Operations

With our new structure in place, management can optimize resources and advance core priorities.

Customer Engagement

Customer Engagement

Making customer engagement your strategic advantage.

In today’s business landscape, the effectiveness of your customer engagement is now just as important as the goods and services your business provides.


We deliver cutting edge solutions that enable multi-channel customer engagement, real time analytics, and secure connections.


Learn more about customer engagement solutions.

Change Management Process

Monitor and visualize organizational KPIs.

The Change Management Process leads companies step-by-step through the process of successful organizational change and implementation of new initiatives.


The entire process ensures alignment between leaders, stakeholders, and users and the adoption of new ways to use your data for actionable insight to drive business value.


Learn more about the change management process.
Change Process

Our Strategy & Operations Work

What We Think

How to overcome the natural resistance to change

Allison Todd discusses important steps for helping your team with change. Read more.

The best business lessons I've learned from sports

Logic20/20 CEO Christian O'Meara discusses how to transfer sports lessons to successful business. Read more.

How strong leadership improves your organization

Juliana Su examines the correlation between leadership traits and successful teams. Read more.

Practice Area Lead

Rich Sturm

Rich Sturm
Experienced in developing customized client solutions for operations leadership, strategic change, performance optimization, and more.


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