Utilities Efficiency | Logic20/20

Improving Utilities Efficiency

Today’s world needs more than the utilities of yesterday.

We transform processes, technology, and culture
to help you operate more effectively, pivot quickly,
and stay ahead of customer needs.



A Three-Part Approach


Utility process optimization
Process Optimization

You’ll get a detailed view of existing processes within your organization, and we’ll work together to streamline them, improving productivity, cycle times, and quality. Whatever your vision and KPIs, you’ll have processes in place that work for your people and help you achieve faster.

Utility infrastructure improvements
Infrastructure Improvements

We’ll analyze and improve your infrastructure, combining modern solutions to fit your needs. Struggles with reporting, updating, and decision making will be a thing of the past. Systems will be connected, fast, and accessible, increasing your agility and simplifying your work.

Utility change management
Change Management

You and your teams won’t sit on the sidelines; you’ll be agents of change. From day one, we’ll work with you to engage all employees, keeping them informed, involved, and on-board. With purposeful management, your organizational change will last for the long haul.

Let's talk about improving efficiency


How It's Done


Custom & Packaged Software

Software is modernized and transformed to fit your technology and infrastructure needs.

Data Migration

Siloes are eliminated by transferring data from on-premises to cloud storage solutions.

Leadership Alignment

With a focused agreement on a common purpose, your teams will have a clear vision and path forward.

Open Communication

From start to finish, your teams will have a forum to discuss responsibilities, processes, and improvements.

Cloud-based Solutions

Accelerate enterprise cloud implementation, online collaboration, and strategic planning.

Technical Project Management

Successful end-to-end delivery of technical projects, through alignment of people, processes, and technology.

Assessment and Analysis

We'll conduct a thorough stakeholder analysis to ensure needs are met throughout the optimization process.

UX/UI Design and Implementation

Improved navigation and usability of web and mobile interfaces that produce effective, efficient results.

Solution Architecture

Simple and elegant designs for your technology challenges; architected and implemented.


Success Stories


Redesigning a utility website
Building a digital strategy


An array of outdated digital assets, inconsistent branding, and impersonal messaging were preventing our...
Read more.

Redesigning a utility website
Optimizing user experience


Our client’s existing website was outdated and lacked personality. User experience surveys revealed that... Read more.

Redesigning a utility website
Improving accessibility & UX


A large natural gas and electricity provider engaged us to implement a complete re-design of their “My...
Read more.

Redesigning a utility website
Improving accessibility & UX


Our client was facing potential fines over a lack of accessibility provisions for users with disabilities on...
Read more.


  • City of Seattle
  • ChemPoint
  • NAES
  • PacificNL
  • SW Gas
  • Sempra Energy
  • ChemPoint
  • ChemPoint
  • ChemPoint


We're Ready

Logic20/20 can improve your team's efficiency through

• process optimization

• infrastructure improvements

• change management


We're ready. Are you?


Let's Talk

Contact us below and our team will get back to you soon.