T-Mobile & Logic20/20

Logic20/20 has been helping T-Mobile to achieve its vision of being the “Un-carrier” for 4+ years, across 35+ projects and multiple groups.

 

 

Working as a team, we have helped elevate the performance of T-Mobile’s processes and technology to better serve customers and the business as whole. We are committed to delivering value in every project and making sure that the T-Mobile team is empowered to do their jobs more efficiently.

 

We are focused specifically on helping T-Mobile improve efficiency though streamlined processes and automation, build a data culture through end-to-end work in analytics, and deliver seamless customer experiences for both the internal and external customers.

 

 

Featured Solutions

Customer Care

We evaluate the strategy, tools, and processes in your customer care infrastructure, then use modern technologies (like artificial intelligence) to help you serve and retain customers on every channel. Read more.

Advanced Analytics

We help T-Mobile teams get the most out of their data by revolutionizing how it’s stored, how it’s analyzed, and how it delivers value. From data migration to data visualizations and predictive analytics, we give teams the information they need to make informed decisions quickly. Read more.

Process Improvement

We optimize tools, technology, and teams to streamline your operations. From ideation to visibly better ROI, we improve every stage of your workflows to keep teams effective. Read more.

Data Privacy

We assess, align, and govern everything required for data privacy, keeping teams ready for current and future regulations. We dig in to ensure you have the tools & processes you need to stay informed, proactive, and prepared. Read more.

Custom Software Development

No matter how big or small your goals, we can adapt your infrastructure to create the tools and systems you need to operate more efficiently. Whether you need better connectivity across teams or want to upgrade to the cloud, we'll get you tools that are reliable, scalable, and cost effective. Read more.

T-Mobile & Logic20/20

 

 

4

years working together

35

projects

8

T-Mobile groups

 

 

We’ve worked on a variety of T-Mobile initiatives, ranging from customer care innovation, to machine learning, to supply chain optimization, and order of materials improvements, in groups ranging from Product & Technology to Engineering to Finance.

 

Our relationship with T-Mobile has grown over the years because we are committed to delivering high-quality and performant solutions. Stakeholders appreciate our

 

RAPID TEAM ASSEMBLY

ADAPTABLE, RIGHT-SIZED TEAMS 

END-TO-END VERTICALLY ALIGNED TEAMS 

 

 

“We love working with Logic20/20. No matter the type of product or business objectives, they partner with us to create the best possible outcomes. We tackle projects as a focused, unified team, and we can always rely on their creativity and commitment to help us get the job done. Their skill and support continually exceed our expectations."

 

James Ellison

Sr. Manager, AI
T-Mobile and Social, Product & Technology

 

 

What Others Have Said

"Logic 20/20 did amazing work."

"Love the team. Love the work. What I appreciate the most is how connected they are behind the scenes."

"Sometimes it seems like they know what I need better than I do!"

"I can rely on them getting done what needs to be done with little oversight."

Diversity

Respect and inclusivity are fundamental to how we interact with our clients, each other, and our community. Our teams undergo training about diversity, inclusion, implicit bias, sensitivity, and more. View our corporate responsibility report here.

 

 

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Sustainability

Logic20/20 is proud to be an industry leader in corporate sustainability. We help our customers reduce their energy consumption and physical footprint through artificial intelligence and cloud services. We also provide a sustainable work environment in all of our offices.

 

 

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Logic20/20 team members

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