At a glance:
Cambia Health Solutions needed a new system for enterprise service management. Logic20/20 created a custom vision to handle current IT service management, changes to the internal service culture, and a flexible system to handle future, undefined products and services.
Cambia’s current system for handling IT service management was not set up to provide the high level of support that was desired. They needed help to create a strategic vision for a new system that supported their goal of being a “service-oriented organization” and was flexible and scalable for future projects and services with unknown requirements.
Approach and Solution:
Logic20/20 developed a strategic vision, including scope and guidelines, for an approach to enterprise service management. We:
Value and Benefits - “the wins”
Cambia grove received a comprehensive strategic vision for enterprise service management that:
About Cambia Health Solutions
Cambia Health Solutions is a family of 20 companies that works together to transform health care. Their goal is to create a health care system that is more economically sustainable and efficient. They’re headquartered in Portland, Oregon.