Our technology and wireless customers are striving to differentiate themselves in the competitive marketplace. Logic20/20 brings ideas and value tailored to their needs; we drive strategic outcomes and help them out-position the competition. Our experienced consultant teams seamlessly integrate with our technology and communication clients to drive competitive advantage and improved performance, creating lasting results.
Technology and wireless companies often face disruptive products, innovative technology, changing regulatory environments and evolving customer engagement models. Logic20/20 helps our clients leverage technology to modernize their customer management and marketing solutions and processes; we help them engage their target audiences in the correct channel at the right time to maximize conversion opportunities. Logic20/20 supports our clients through the development of digital engagement strategies, technology/vendor selection, project leadership, process re-engineering, and solution implementation. We set up digital engagement operations to improve customer acquisition and satisfaction rates, while lowering overall cost of ownership for the business.
With the pace of change in the technology and wireless industry today, it is critical that continuous delivery, deployment, and integration practices are adopted to deliver features and product innovations to meet market and consumer demands. Logic20/20 helps our clients to determine the right approach and adopt changes through both best practice agile methodologies and devops practices and patterns. At Logic20/20, continuous improvement is not about a set of tools or a single process. It’s about developing a practice and training a team to follow key principles that ensure the quality solutions are delivered quickly to end consumers.
Successful product deployments and go-to-market launches can springboard technology and wireless organizations’ customer growth and bottom line revenues. Logic20/20 strategy & operations consultants bring the localized product management and go-to-market readiness expertise to support our technology clients. We ensure that their products are launched right the first time; enabling both sales and marketing to execute successfully on new opportunities and product deployments. Our consultants integrate with customer teams to manage and coordinate the development of readiness materials, design of strategic roadmaps, implementation of technology, integration with go-to-market activities, and the successful product deployment through cross-matrix operational teams.
At Logic20/20 it’s our goal to help our technology and wireless science clients create a culture of measurement and innovation. Real-time insight can be a game-changer for complex scenarios; including product development, sales, marketing and operational challenges. Our teams seamlessly integrate with our clients to create insight through visualizations, supported by data platforms and data movement solutions. We help our customers unlock opportunities by adapting their sales and marketing strategies; improving customer engagement; and to refining operational processes to reduce customer and partner churn.
“We love working with Logic20/20. No matter the type of product or business objectives, they partner with us to create the best possible outcomes. We tackle projects as a focused, unified team, and we can always rely on their creativity and commitment to help us get the job done. Their skill and support continually exceed our expectations."
Sr. Manager, AI
T-Mobile and Social, Product & Technology