Explore Our Case Studies | Logic20/20

Case Studies

Healthcare Patient Experience
Healthcare Patient Experience

Create a dashboard to measure and improve patient experience.

Dashboard Design
Business Dashboard Design

Designing a dashboard with real-world challenges using low and high fidelity wireframes.

Dashboard Design
Conversational Messaging

Seamless customer experience through an integrated customer service platform.

SaaS users working
Gaining control of enterprise customer data
mom receiving vaccine
Using data and analytics to increase Covid vaccine availability
Welcome onboard sign
Improving customer onboarding by integrating DocuSign with Salesforce
Person typing on keyboard
Evaluating the data privacy impact of a remote testing platform
Researchers in lab looking at computer
Clearing the data privacy hurdle to enter new markets
Business dashboard on computer screen
Streamlining and integrating contract lifecycle management
Doctors in medical practice
Streamlining medical practice oversight with visual analytics
Data visualized with black background
Updated enterprise data warehouse supports analytics for sales and marketing
Financial buildings
Digital transformation for an integrated customer experience
Man reading report
Real-time financial reporting for real-time decisions
Customer holding credit cards
Aligning customer data management for Know Your Customer (KYC) compliance
Customer completing financial transaction
Process improvement streamlines sales and customer service
Person banking online
Optimizing the KYC process
Disorganized documents on table
Aligning document management across lines of business
Bank buildings stretching toward sky
Achieving agility through microservices
Computers on table
Eliminating CRM silos
Man using accessible keyboard
Aligning a microsite with accessibility guidelines
Man using social media on phone
Social media consolidation
Pills of varying shapes, sizes, and colors
Improving sales operations via Salesforce migration
Firefighters fighting fire
Using Salesforce to streamline emergency preparedness reporting
Medical model of human skull and nervous system
Leveraging microservices to improve customer experience
Government capitol building
CCPA: Optimizing the DSR experience
Safety glasses sitting next to test tube storage
Optimizing the clinical trials process
Police car on city street
Supporting first responders with a reliable portal
Doctor filling perscription in storage room
Reducing call center volumes by 25%
Researcher evaluating petri dish
Expediting time-to-market for new biotech products
Stove burner lit with flame
Revitalizing a utility company's online experience
Medical researcher peering through microscope
Shrinking the timeline for clinical trial filings
Person reading papers in front of laptop screen
Migrating 400+ global offices to a single Salesforce platform
Electricy transmission towers standing on hill against sunset backdrop
Supply chain automation tool standardizes equipment ordering
Developer looking at code on a computer screen
Delivering 24/7 managed services to support a DevOps infrastructure
Pins identifying locations on a map of the world
Advanced analytics for customer journey mapping
Man using cell phone in dimly lit office
Using predictive analysis of customer intent to improve CX and reduce costs
Person holding sparkler
Provided an IT managed service to increase quality while reducing time and cost.
People enjoying an event with hands raised
Implemented marketing operations process to improve partner relationships
Birds flying against a sunset sky
Implemented change management and training solutions for large data migration
Three students sitting on a bench
A strategic roadmap helped transform BI for Seattle Public Schools
People crossing street in metropolis
Go to market strategy built on dynamic market model
Stones stacked on beach
Change management helped provide stability during an IT restructure
Women talking in conference room
Change management smoothed pathway for implementation of Agile methodology
Diverse team members joining hands in a circle
Comprehensive vision and toolsets facilitate growth and collaboration
Colleagues discussing business
Customer segmentation and persona development to enable sales
Lightbulbs in Newton's Cradle
Develop a mature workflow for process management
Green, feminine eyes looking toward camera
Global expansion and reduce costs with technology
Women studying data analysis
Delivered insights on performance metrics
Wind turbines standing in front of evening sky
Empower users with timely, actionable data
Woman drinking from a mug and looking a cell phone
Improve customer experience and retention
Babies holding hands on swings
Improve customer satisfaction with centralized cloud solution
Pathway to university bulidings covered in Fall leaves
Improved data quality and diversity spend reporting
Nurse taking notes on countertop
Improved member experience through new member management system
Person using calculator and looking at printed charts
Improve efficiency across teams with information from updated reporting
Computer sitting on desk next to color swatches
Improve usability and increase traffic of website Drupal CMS
Diagram of brains lit up with energy
Increase speed of innovation to market with a robust eCommerce platform
Three teenage students chatting outside school
High school dropout prevention using predictive analytics in K12 education
Books on five wall to wall bookshelves
Market analysis to support business and revenue growth
Team working together with computers and notebooks
Migration and management of Business Desk CRM
Two Xbox controllers
Re-designed and streamlined workflow for game developer platform
Airplane flying in front of sunset
Sales and marketing insights to support SEM strategy at Expedia
Closeup of test tubes and dropper
SharePoint new project request form streamlines processes
Suburban houses against summertime sky
SharePoint training and managed services
Wind turbines standing against evening sky
Solution framework analysis and recommendations
Two people discussing results at table
Competitive analysis to streamline analytics
Long exposure of evening sky with star trails above lake and dock
Create a flexible service management model
Closeup of person using tablet
Supporting a sales team with new content interface
Four diverse children peeking out of tent during summer
Improve fundraising and business operations
Person kneeling to tie running shoes
Enterprise data warehouse supports analytics
Three team members poring over information on laptop
Upgrading SharePoint to optimize processes and systems for migrations
Distant view of neighborhood buildings
Enhances relationships with web platform that supports agents and brokers
Small globe sitting on desk
Improve insight into investment options to support the global community
Lab beakers and tubes
Advance business insights and introduce operational efficiency with new, intergrated data platform
Medical supplies sitting on outdoor table
Designed a new Enterprise Data Warehouse and reporting system to identify quality gaps and improve patient care
Person holding globe against their hip
Designed and implemented a server-less, cloud-based big data pipeline
User experience design diagrams sitting on table
Improving accessibility, improving UX
Doctor reading information on cell phone
Laying the foundation for a successful microservices architecture
Designer creating user experience diagrams
Optimizing user experience for utility customers
Utility technician fixing electricity pole
Improving UX and accessibility
Team members reviewing architectural diagrams
Laying the groundwork for GDPR compliance
Eight people striking deal across table
Evaluating GDPR readiness
Research scientist adding liquid to beakers
Building customer loyalty
Person fixing join on wooden object
Hands-on execution for GDPR readiness
People creating visualization on tablet
Securing access to sensitive health data
Greek architecture on building
Preparing to comply with know your customer (KYC) regulations
Two people working on laptops in cafe
Using machine learning to match job candidates
Two team members discussing project approach
Automating new-hire paperwork in the cloud
Five coworkers discussing data around laptop
Business assessment paves the way for growth
Enticing pool at luxury hotel
Taking hotel reservations to the cloud
Person holding credit card and typing on computer
Taking control of customer identities with IDMS
Sunset view out window of airplane
Migrating to a cloud-based architecture
Woman using credit card to shop online
Bringing omni-channel customer journeys to life
Stovetop with food cooking
Reinventing the online customer experience
Person typing on keyboard with stethoscope sitting nearby
Powering transactional business with e-commerce

 

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