At a glance
Our team assessed the data of an enterprise client’s device analytics team, mapped how that data is routed through their organization, then helped them achieve data readiness through improved documentation and interdepartmental communication.
Similar to many organizations today, our client was overwhelmed by the magnitude of data privacy compliance. They were aware of existing regulations and the need to evaluate and adjust their practices, but they didn’t know where to start.
On their device analytics team, the challenges included:
Approach and solution
Our approach was a simple one:
First, we conducted interviews across 11 lines of business that touch the data in question. We asked questions about:
Next, we created Visio diagrams to map how data travels within the organization: from team to team, location to location, etc. We also created process documents like checklists, workflows, and more. These documents formed a comprehensive overview of the lifecycle of each piece of data and demonstrated to stakeholders their own role in protecting it. This type of documentation serves as evidence of how the organization’s practices fit into existing data privacy regulations.
Finally, we did an assessment of how the teams could integrate these new data privacy standards and practices, sometimes referred to as operationalizing data privacy. With these recommendations in hand, the team felt informed and well prepared for current and future data privacy regulations.
Value and benefits - the "wins"
Thanks to our completion of this initiative, our client has: