Business Insights Blog | Logic20/20
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Infographic: What is conversion optimization? -
Customer Stories: Scaling digital messaging to improve customer care -
Customer Stories: Optimizing marketing tools to improve partner content -
How to use data to define your marketing KPIs and audience -
How to increase cloud workload reliability to improve customer experience -
Four reasons virtual assistants can fail (and how to solve them) -
How to understand the customer journey & analyze engagement channels -
The value of customer behavior analytics -
How conversational AI gives you a competitive advantage -
Using change management to integrate chatbots and messaging -
How automation lowers the cost of training and customer support -
Conversational AI improves efficiency & customer relationships -
Infographic: How chatbots support customers and agents -
Using conversational AI to improve your business -
High tNPS and customer service -
Analytics adoption: Creating data visualizations people will actually use -
Chatbots and their impact on the customer journey -
How to improve customer experiences with real-time analytics