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Apple Business Chat will join the B2C communications fray29 May 2018 -
Improving CSAT by rethinking customer journeys24 May 2018 -
Retail omnichannel and BOPIS22 May 2018 -
Customer experience management & strategy17 May 2018 -
GDPR compliance: Pseudonymization vs. anonymization07 May 2018 -
Focused Product Innovation Requires Customer Segmentation02 May 2018 -
Seattle Women In Data Science Meetup26 Apr 2018 -
Unlocking the benefits of IoT data with analytics24 Apr 2018 -
Optimizing public utilities with IoT and blockchain technologies17 Apr 2018 -
Data integration post-acquisition10 Apr 2018 -
ANZAC 201822 Mar 2018 -
Invest in People and Success Will Follow20 Mar 2018 -
Customer Stories - Dynamic market models give insight into business opportunities13 Mar 2018 -
DevOps as a Managed Service06 Mar 2018 -
Uncanny valley: How to avoid creepy AI in customer service27 Feb 2018 -
Customer Stories - Predictive analytics helps school district16 Feb 2018 -
ANZAC Dawn Services14 Feb 2018 -
Data management and governance best practices06 Feb 2018 -
Traceability from Farm to Table with Blockchain30 Jan 2018 -
The Future of Virtual Assistants23 Jan 2018