Insurance

 

Leveraging our expertise to drive innovation

 

Insurance organizations rely on Logic20/20 to deliver their most important initiatives for increasing customer retention, improving reporting systems, and modeling data using predictive analytics. We help them achieve their organizational goals and drive positive outcomes for their customers and employees. It’s our mission to promote the intelligent growth of the insurance industry with an eye towards the future.

Our expertise

Personalized customer engagement

 

We create premium customer experiences with data-driven personalization and customized incentives across social, SMS text, app, and web channels. Our solutions make it easy to understand who customers are, what they want, and how to manage engagements efficiently.

Predictive analytics & industry trends

 

Data can reveal behavior patterns and common demographics and characteristics, so insurers know where to target their marketing efforts. We look at historical and current data and formulate predictions that can help you plan strategically for the future.

Driving data insight

 

Analytics can be used for fraud prevention , subrogation, settlement, loss revenue, activity, and litigation. Our teams have extensive experience developing data solutions to unlock opportunities and uncover answers to your toughest questions.

Cloud migration

 

We use new technologies like Snowflake to provide a data platform that allows easy scaling to store massive amounts of data and spread compute power across cloud resources. Our innovative data migration process makes cloud storage solutions a breeze.

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Customer care

 

Using automation tools like virtual agents, we build a platform that integrates data from across your business. The end result is experience where everyone wins—your customers, agents, and your bottom line.

Data culture

 

Fostering a culture of data includes treating data as an asset and allowing for data exploration. We empower users with quality data and the right visualizations to gain new insights and achieve their goals.

Insights

In one of the world’s most highly regulated industries, Logic20/20 delivers value-driving insights for enhanced productivity and elevated customer experiences.

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Predictive analytics helps insurers make better informed decisions

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What are your challenges? Let’s talk through the solutions.