In the field of healthcare, we support better patient outcomes by helping providers adapt their business processes to changing industry dynamics by using the latest technology. Our clients engage with Logic20/20 to spur innovation and enable well-informed decision making. Our mission for Healthcare is to create clarity and drive higher quality patient-centric outcomes at a lower cost.
Rapid healthcare industry change over the last couple of years has shifted the dynamic between healthcare providers, payors, insurance brokers and their customers (patients and businesses). The democratization of choice and transparency have made customer experience the #1 priority for many organizations. At Logic20/20, we’d been delivering user-centered solutions for over 10 years; our healthcare consultants support our clients and create engaging digital experiences to acquire, engage and retain members.
In order for change, key players need access to data that is easily accessible and organized. Logic20/20 helps our clients leverage knowledge management platforms and BI Portals to inform business decisions and create business value. Logic20/20 supports our clients through the development of streamlined processes across multiple channels, allowing siloed entities to communicate and share information.
At Logic20/20 it’s our goal to help our healthcare clients create a culture of measurement and innovation. Real-time insight can be a game-changer for complex scenarios; including everything from evaluating interventions and personalized drug performance, to dynamic Medicaid analysis, to key information on your end-to-end delivery processes. Our teams have extensive experience partnering with healthcare providers, insurance brokers, and healthcare payors to develop strategies for using data to drive real change.
Healthcare organizations often face unique budgetary challenges; to invest in operational improvements requires special attention to allocations and spend timelines. Logic20/20 supports our healthcare clients with this challenge. We integrate operational process improvements into daily activities that improve stakeholder and patient satisfaction and align investment to drive greater patient outcomes.
Your organization probably spends a lot of time and resources developing business intelligence dashboards to create a data-driven culture.
BI Portals allow you to access all the dashboard and analytics assets in your company, irrespective of technology, location, and department. BI Portals focus on user experience, delivering relevant and timely content about the analytics assets and encouraging user interaction and feedback.
Learn more about BI Portals
View a use case study outlining the key steps and value of designing a dashboard to track and improve upon patient experience
Learn more about patient experience dashboards and download a set of wireframed dashboards with example metrics to improve your patient experiences.
WATCH the Dashboard Design Case Study.
In the field of life sciences, we support our clients by helping them integrate new technologies into their businesses, and successfully navigate IT challenges. Our experienced teams at Logic20/20 focus on strategy and change management, as well the latest technology to improve functionality and streamline communication. Our mission for Life Sciences is to help companies use data and insights to gain a competitive edge.
Healthcare and life science companies often face industry/product uncertainty, complex regulatory environments and evolving customer engagement models. Logic20/20 helps our clients leverage technology to modernize their customer management and marketing solutions and processes; we help them engage their target audiences in the correct channel at the right time to maximize conversion opportunities. Logic20/20 supports our clients through the development of digital engagement strategies, technology/vendor selection, project leadership, process re-engineering, and solution implementation. We set up digital engagement operations to improve customer acquisition and satisfaction rates, while lowering overall cost of ownership for the business.
At Logic20/20 it’s our goal to help our healthcare and life science clients create a culture of measurement and innovation. Real-time insight can be a game-changer for complex scenarios; including everything from evaluating interventions and personalized drug performance, to dynamic Medicaid analysis, to key information on your end-to-end delivery processes. Our teams have extensive experience partnering with healthcare providers, insurance brokers, healthcare payors, biotechnology, and life sciences organizations to develop strategies for using data to drive real change and impact their businesses, stakeholders and patients.
Enterprise service management vision
Analytics platform to inform investment decisions
Analytics to support growth
Data analytics assessment
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SharePoint and business intelligence architecture
Agile project management