Healthcare | Logic20/20 Consulting Services


Optimizing the healthcare experience with modern tools & technology


We help healthcare providers adapt to dynamic industry trends using state-of-the-art technology and process improvement. With these tools in place, our clients stay agile and able to make well-informed decisions. In short, we prepare you to deliver patient-centered results at a low cost.


Improving Patient Engagement and Digital Health

Healthcare has changed a lot in the past few years. Increased choice has created a new dynamic between providers, patients, and everyone in-between. People can choose what they like best. For over ten years, we've created online experiences that attract and engage members. From customer service tools to online portals, we make your platform the best choice.

Modernizing Tools and Systems

You and your customers want the same thing: tools that are simple, reliable, and secure. We transform your systems to include modern, cloud-based technologies like AWS, Azure, and more. Along the way, we optimize your workflows and reduce costs. Managing, storing, and accessing data is simplified with an organized portal. It's a win for your customers, as well, since they can access their provider, records, and more, 24/7.

Guiding Change Across Teams

When work moves fast, changing tools, processes, or people can add stress instead of simplicity. We deliver step-by-step guidance for all types of organizational change, from teaching new technologies to adapting processes. Whether you’re preparing for the start, along the way, or approaching the finish line, we're here to support you and your colleagues.

Bettering Your Customer Experience

You want your customers to be healthy and happy, no matter where they are or what they're going through. If they need you, it's important that you're available and accessible. Whether it's over the phone, in an online portal, or through automated care chat, we help you be wherever you're needed.

Making the Most of Organizational Knowledge

You and your colleagues are smart, experienced people. Are you making the most of your collective knowledge? Whether it's for evaluation, personalization, or analysis—real-time data can move mountains. To be used effectively, it has to be documented, accessible, and up-to-date. We create new processes and tools to improve how information and data flows across teams and departments. No matter if you're a provider, a broker, or a payor, we centralize the knowledge you need to make smarter decisions faster.

Optimizing ROI

When money is tight, every dollar has to work harder and go farther. Budgeting for a change can feel like going out on a limb, but we’re here to ensure your capital investment doesn’t go to waste. We optimize your tools and processes to make you more efficient, so keeping employees and patients happy is easier.

Staying Ahead with Predictive Analytics

Patient data should drive better patient outcomes. Period. Machine learning can analyze data at scale and identify patterns to help physicians anticipate patient health changes, recognize early warning signs, and more. With predictive analytics, healthcare organizations can streamline patient care, benefitting everyone involved.

Prioritizing Data Privacy

Data privacy is essential for healthcare organizations to obey the law and maintain the trust of their patients. As COVID prompts more telehealth appointments, organizations are adapting, and their privacy preparedness must as well. With over 35 years of experience and some of the nation’s foremost experts, we transform data privacy practices into the best they can be.

Healthcare Analytics Portals

Increase ease of use and user adoption for analytics assets.

Your organization probably spends a lot of time and resources developing business intelligence dashboards to create a data-driven culture.


A healthcare analytics portal allows you to access all the dashboard and analytics assets in your company, irrespective of technology, location, and department. Portals focus on user experience, delivering relevant and timely content about the analytics assets and encouraging user interaction and feedback.


Learn more about Analytics Portals
Customer Engagement


Our Work in Healthcare



Delta Dental
Global Foundation
Kaiser Permanente
Allen Institute for Brain Science

Healthcare Business Success Team

Alexis Hamilton

Alexis Hamilton
Globally experienced consultant specializing in the healthcare industry. I innovate, strategize, and analyze to produce high-quality business outcomes and scalable solutions.
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Travis Jones

Travis Jones
Senior Vice President of North America, responsible for growth initiatives and enabling our enterprise healthcare clients at Logic20/20.
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