CRM implementation

Digital Transformation

CRM Implementation

Customer Relationship Management (CRM) solutions help you improve on customer service by helping your teams to organize information, increase efficiency, automate repetitive tasks, and improve upon reporting. Logic20/20 business and technology consultants work with you to select and implement CRM solutions that are both tactical and objective. Logic 20/20 uses interviews, market research, and best practices to provide customer-appropriate CRM recommendations and solutions that leverage customers’ current capabilities and prepare them for growth.


Logic20/20 uses proven methodologies to provide you the highest level of quality and service throughout the entire lifecycle of the project, from the first phases of understanding how a new CRM will solve current business challenges, through implementation and maintenance. This provides you with a higher return on investment (ROI) and a more rapid go-to-market. We have experience with a variety of CRM solutions, industries, and products that can be tailored specifically for each unique business need.


Practice Area Lead

Liz Gillette

Liz Gillette
Accomplished technology leader with a demonstrated history of delivering business value through technology solutions, specializing in delivery excellence.
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Lionel Bodin

Lionel Bodin
Transformational leader, managing highly complex, multifaceted digital programs dealing with systems of engagement, digital channels, and complex implementations.
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